Hail the Maintainers

I am finally clearing out some old Instapaper articles. One that I really enjoyed was Andrew Russell’s examination of our civilizational obsession with “innovation” at the expense of maintenance and sustainable operability.

This is something we in cloud services learned fairly recently. Features are increasingly table stakes, fundamentals (e.g. availability, supportability, security, privacy, operability, maintainability, etc.) are the crucial differentiators.

Hail the Maintainers 

Tyranny and the Cloud

Only one thing worries me about the cloud: It facilitates state control because Cloud Computing reverses the decentralization (distribution) of computer power that heralded the internet. I think I got this fear from Cory Doctorow and his “The coming war on general computing.”

Anyway, maybe it is just a phase. Distributed Computing may very well be making a comeback as we see the end of Cloud Computing.

“World War III will be a global information war with no division between civilian and military participation.” -Marshal McLuhan

Communication is Failure

An interesting discussion last week over on the Pickax retailers episode of the Exponent podcast . Ben and James were discussing Ben’s hugely popular Amazon article The Amazon Tax.

It is a great discussion and well worth the listen, especially about how in many ways Apple and Amazon resemble their org charts. Apple has a single P&L – and they go all in for perfectly integrated appliances that fit perfectly into their ecosystem. Amazon is like AWS, an assembly of modular “primitives” (storage, compute, DB) all interacting through very well defined protocols and interfaces. So much for Steve Sinofsky’s “don’t ship the org chart” !

One thing I learned is that Amazon’s Jeff Bezos considers communications to be a sign of failure. Increased communications signals issues a failure to define interfaces. At Amazon they do not use PowerPoint because Bezo’s says “the details get lost between the bulletpoints”. Instead they use Word documents for meeting briefings. Maximum 6 pages . No powerpoint in Amazon meetings only maximum 6 page Word doc because if you cannot explain it in writing you have not thought about it enough to justify a meeting.

Love that.