Negotiation

Miller’s Law

by Limbic on November 22, 2015

From Wikipedia:

Miller’s law, part of his theory of communication, was formulated by George Miller, Princeton Professor and psychologist.

It instructs us to suspend judgment about what someone is saying so we can first understand them without imbuing their message with our own personal interpretations.

The law states: “To understand what another person is saying, you must assume that it is true and try to imagine what it could be true of.”[1] [2]

The point is not to blindly accept what people say, but to do a better job of listening for understanding. “Imagining what it could be true of” is another way of saying to consider the consequences of the truth, but to also think about what must be true for the speaker’s “truth” to make sense.

{ 0 comments }

A Guy In a Cube

by Limbic on April 3, 2009


YouTube – A Guy In a Cube

Vital Smarts, the people who brought out the fantastic “Crucial Conversations” a few years ago, have a great ad for their consulting business.

{ 0 comments }

Influence and Cooperation

by Limbic on February 19, 2009

Steve Roesler from All Things Workplace has some great advice on real influence and co-operation.
He points out that the “real objective of influence is gaining co-operation. We all want a reason to cooperate. That’s just, well, reasonable.”
He outlines 3 things to do when you are seeking co-opertaion:

1. State Your Intentions Up Front
2. Explain Your Reasons. Why? Because.
3. Emphasize in clear words what you want to happen.

Read the post for an explanations.

JD

{ 0 comments }