Forward deployed engineers

“”Instead of traditional salespeople, Palantir has what it calls forward deployed engineers. These are the sometimes awkward computer scientists most companies avoid putting in front of customers. Karp figures that engineers will always tell the truth about the pros and cons of a product, know how to solve problems, and build up a strong reputation with customers over time. “If your life or your economic future is on the line,” he says, “and there is one company where people are maybe kind of suffering from Asperger’s syndrome, but they have always been accurate, you end up trusting them.””

Palantir, the War on Terror’s Secret Weapon – BusinessWeek

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