{"id":17542,"date":"2016-03-26T15:49:29","date_gmt":"2016-03-26T14:49:29","guid":{"rendered":"https:\/\/www.limbicnutrition.com\/blog\/?p=17542"},"modified":"2020-09-26T22:52:44","modified_gmt":"2020-09-26T20:52:44","slug":"communication-is-failure","status":"publish","type":"post","link":"https:\/\/www.limbicnutrition.com\/blog\/communication-is-failure\/","title":{"rendered":"Communication is Failure"},"content":{"rendered":"

An interesting discussion last week over on the Pickax retailers episode of the Exponent podcast<\/a> . Ben and James were discussing Ben’s hugely popular Amazon article The Amazon Tax<\/a>.<\/p>\n

It is a great discussion and well worth the listen, especially about how in many ways Apple and Amazon resemble their org charts. Apple has a single P&L – and they go all in for perfectly integrated appliances that fit perfectly into their ecosystem. Amazon is like AWS, an assembly of modular “primitives” (storage, compute, DB) all interacting through very well defined protocols and interfaces. So much for Steve Sinofsky’s “don\u2019t ship the org chart”<\/em> !<\/p>\n

One thing I learned is that Amazon’s Jeff Bezos considers communications to be a sign of failure. Increased communications signals issues a failure to define interfaces.<\/strong> At Amazon they do not use PowerPoint because Bezo’s says “the details get lost between the bulletpoints”. Instead they use Word documents for meeting briefings. Maximum 6 pages<\/strong> . No powerpoint in Amazon meetings only maximum 6 page Word doc because if you cannot explain it in writing you have not thought about it enough to justify a meeting.<\/p>\n

Love that.<\/p>\n","protected":false},"excerpt":{"rendered":"

An interesting discussion last week over on the Pickax retailers episode of the Exponent podcast . Ben and James were discussing Ben’s hugely popular Amazon article The Amazon Tax. It is a great discussion and well worth the listen, especially about how in many ways Apple and Amazon resemble their org charts. Apple has a … Read more<\/a><\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[130,134,135,42],"tags":[296],"class_list":["post-17542","post","type-post","status-publish","format-standard","hentry","category-business-psychology","category-cloud-computing","category-communications","category-psychology","tag-published"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_shortlink":"https:\/\/wp.me\/prY0k-4yW","jetpack_sharing_enabled":true,"jetpack-related-posts":[{"id":25605,"url":"https:\/\/www.limbicnutrition.com\/blog\/amazons-leadership-principles\/","url_meta":{"origin":17542,"position":0},"title":"Amazon’s Leadership Principles","author":"Limbic","date":"April 16, 2017","format":false,"excerpt":"Jeff Bezos recent shareholder newsletter has received much praise in the tech press. Inc drew special attention to his principle of \"Disagree and commit.\" When I read the article, this principle felt familiar to me, then I remembered where I had seen it before. It is the 13th Amazon Leadership\u2026","rel":"","context":"In "Business Psychology"","block_context":{"text":"Business Psychology","link":"https:\/\/www.limbicnutrition.com\/blog\/category\/business\/business-psychology\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":32898,"url":"https:\/\/www.limbicnutrition.com\/blog\/jeff-bezos-on-day-1-vs-day-2\/","url_meta":{"origin":17542,"position":1},"title":"Jeff Bezos on Day 1 vs Day 2","author":"Limbic","date":"January 16, 2019","format":false,"excerpt":"I love this letter from Jeff Bezos and wanted to quote it at length. The full letter is at Recode. \u00a02016 Letter to Shareholders April 12, 2017 \u201cJeff, what does Day 2 look like?\u201d That\u2019s a question I just got at our most recent all-hands meeting. I\u2019ve been reminding people\u2026","rel":"","context":"In "Business Psychology"","block_context":{"text":"Business Psychology","link":"https:\/\/www.limbicnutrition.com\/blog\/category\/business\/business-psychology\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":8096,"url":"https:\/\/www.limbicnutrition.com\/blog\/new-mindhacker-book-released-and-i-contributed-to-it\/","url_meta":{"origin":17542,"position":2},"title":"New Mindhacker book released (and I contributed to it)","author":"Limbic","date":"September 22, 2011","format":false,"excerpt":"Completely forgot to announce that the new Mindhacker book was released on 6th September 2011, featuring a very long (over 4000 words) hack by authored by me (\"Hack 73: Take a Semantic Pause\"). The book is actually a delight to read, especially for techie hacker types. Congratulations to the authors\u2026","rel":"","context":"In "Art, Architecture & Design"","block_context":{"text":"Art, Architecture & Design","link":"https:\/\/www.limbicnutrition.com\/blog\/category\/humanities\/art\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.limbicnutrition.com\/blog\/wp-content\/uploads\/2011\/09\/mindhacker.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.limbicnutrition.com\/blog\/wp-content\/uploads\/2011\/09\/mindhacker.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.limbicnutrition.com\/blog\/wp-content\/uploads\/2011\/09\/mindhacker.png?resize=525%2C300&ssl=1 1.5x"},"classes":[]},{"id":37657,"url":"https:\/\/www.limbicnutrition.com\/blog\/information-cascade-lesswrongwiki\/","url_meta":{"origin":17542,"position":3},"title":"Information cascade – Lesswrongwiki","author":"Limbic","date":"February 7, 2016","format":false,"excerpt":"An information cascade occurs when people signal that they have information about something, but actually based their judgment on other people's signals, resulting in a self-reinforcing community opinion that does not necessarily reflect reality.","rel":"","context":"In "psychology memes sociology communications politics"","block_context":{"text":"psychology memes sociology communications politics","link":"https:\/\/www.limbicnutrition.com\/blog\/category\/psychology-memes-sociology-communications-politics\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":16862,"url":"https:\/\/www.limbicnutrition.com\/blog\/millers-law\/","url_meta":{"origin":17542,"position":4},"title":"Miller’s Law","author":"Limbic","date":"November 22, 2015","format":false,"excerpt":"From Wikipedia: Miller's law, part of his theory of communication, was formulated by George Miller, Princeton Professor and psychologist. It instructs us to suspend judgment about what someone is saying so we can first understand them without imbuing their message with our own personal interpretations. The law states: \"To understand\u2026","rel":"","context":"In "Anthropology"","block_context":{"text":"Anthropology","link":"https:\/\/www.limbicnutrition.com\/blog\/category\/science\/anthropology\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":37543,"url":"https:\/\/www.limbicnutrition.com\/blog\/fakespot-analyze-and-identify-fake-reviews-and-counterfeits\/","url_meta":{"origin":17542,"position":5},"title":"Fakespot | Analyze and identify fake reviews and counterfeits","author":"Limbic","date":"June 8, 2019","format":false,"excerpt":"","rel":"","context":"In "amazon review reviews"","block_context":{"text":"amazon review reviews","link":"https:\/\/www.limbicnutrition.com\/blog\/category\/amazon-review-reviews\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.limbicnutrition.com\/blog\/wp-json\/wp\/v2\/posts\/17542","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.limbicnutrition.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.limbicnutrition.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.limbicnutrition.com\/blog\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.limbicnutrition.com\/blog\/wp-json\/wp\/v2\/comments?post=17542"}],"version-history":[{"count":0,"href":"https:\/\/www.limbicnutrition.com\/blog\/wp-json\/wp\/v2\/posts\/17542\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.limbicnutrition.com\/blog\/wp-json\/wp\/v2\/media?parent=17542"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.limbicnutrition.com\/blog\/wp-json\/wp\/v2\/categories?post=17542"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.limbicnutrition.com\/blog\/wp-json\/wp\/v2\/tags?post=17542"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}