Secrets of the Operations Master

My friend Steve O’Donnell was interviewed in December 2005 by engineering magazine IET.

It is a rare insight into the principles guiding one of the City of London’s most renowned and highly respected Technical Operations and Project Managers.

Steve has enjoyed a 25 year career at the cutting edge of IT. For the past decade he has worked on IT infrastructure directly for, or as a consultant to, companies like Morgan Stanley, Deutsche Bank, Merrill Lynch, CSFB and Standard Chartered.

Most recently, Steve has been at Cable & Wireless, where he managed the transformation of its IT infrastructure and implemented a painless cost cutting project which is the stuff of legend (a repeat of his rescue of the then Coopers & Lybrand Network Renewal Project in the late 90’s).

Steve is now Global Head of Data Centers and Bridge Operations at British Telecom.

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