Surprisingly important skill that most of us are bad at. In a nutshell:
- Don’t ramble on—terminate the sentence at the question mark.
- Get comfortable with silence.
- Start with “who, what, when, where, how, or why” for more meaningful answers.
- Don’t fish for the answer you want.
- Stop nodding if you don’t understand—ask a follow-up instead.
- If you get a non-answer, approach it again from a different angle.
- Rephrase the answer in your own words.
- Don’t be afraid to ask dumb questions.